ServiceNow, a leading digital workflow company, announced major plans for expansion in the Kingdom of Saudi Arabia (KSA) at the LEAP 2024 conference. This expansion includes establishing a regional headquarters in Riyadh and building two dedicated data centers within the country.

The company pledged a significant investment of $500 million to support regional business and government transformation, job creation, and digital skills development in the KSA. This investment highlights ServiceNow's commitment to the region's economic growth and technological advancement.

Bill McDermott, Chairman and CEO of ServiceNow, expressed the company's enthusiasm for collaborating with the KSA: "We applaud the Kingdom's vision to transform the Saudi economy through technology innovation. Our partnership will offer Saudi businesses an AI-first platform for digital transformation, delivering next-generation experiences for citizens and fostering a skilled technology workforce."

The establishment of a regional headquarters in Riyadh underscores ServiceNow's dedication to serving the KSA market more effectively. This central hub will enable the company to be closer to its customers and partners, allowing for better support and collaboration.

Furthermore, the construction of two in-country data centers signifies ServiceNow's commitment to data residency and high-speed connectivity for its Saudi Arabian customers. These data centers will comply with the country's data residency regulations and adhere to ServiceNow's strict data privacy framework, ensuring the security and confidentiality of customer information.

By implementing an AI-powered platform for digital workflows, ServiceNow aims to empower businesses in the KSA with real-time business intelligence. This intelligence will equip them with the tools necessary for informed decision-making and increased resilience in today's dynamic market landscape.

ServiceNow's expansion into the KSA represents a significant commitment to the region's technological and economic development. The company's investments in infrastructure, partnerships, and workforce development hold the potential to create a lasting impact on the digital transformation journey of the Kingdom.